News

A Bank Holiday weekend (and good weather!!)

As usual, because it is a bank holiday weekend we will not be opening the Saturday – May 30th.

We need time to recover from our busy 2 weeks – this working thing  is tiring compared to being locked down!

Hope you all have a great weekend, and enjoy the weather.

Back open 11am on Tuesday.

Ian

Corona

Reopening – Monday 18th May

We are pleased to advise that we will be reopening on Monday 18th, but unfortunately be aware that it will not (cannot) be business as usual.

Due to safety requirements we will have to impose the following “rules”.

To ensure social distancing we will only be able to accomodate one client at a time. For this reason we will be running with the door closed and are asking that all wishing to visit PLEASE CALL US IN ADVANCE. We will have a door bell, but for your convenience, please call us to arrange a time to come in – it may just be a case of suggesting you postpone for 5 or 10 minutes.

Please come alone, unless you require a carer to accompany you. If the person with you is only a “driver”, they should not attend.

Unfortunately it is not possible to perform a routine eye test at a social distance, so the Association of Optometrists is recommending that all routine tests be postponed at this time. In cases of sight loss, pain or other issues we will happily see you, but it will not be a full normal test for the moment.

If you need new spectacles, we will do what we need to arrange that, and schedule the remainder of the eye test at a later date.

Contact Lens checks should be a legal requirement before we can issue repeat contact lens prescriptions, but again under these unprecedented circumstances these have been allowed to be postponed, assuming there are no issues.

All visitors should be COVID symptom free and not aware of having been exposed to anyone who may be infected, but we all know that! Anyone who wishes to be examined should bring a mask with them to wear in the test room. We have masks and other PPE on order, but predictably they are well beyond their expected delivery date. They also cost a significant amount of money, so we are not able to give them away – we suggest you bring your own. We will call you before your appointment to check your health and also do the normal “history and symptoms” which would is usually done at the start of the test.

Every visitor will need to give us their details – name, address and a contact telephone number, so that we can record this for tracing purposes, should it be necessary. This even applies if you are only droping in a relative’s frame to have screw inserted, or collecting something on behalf of someone else.

These “rules” are subject to change at any time – no-one has dealt with a situation like this before, but between us we will get through this.

For the foreseeable, I do not think that there is too much point in us being open normal hours – there just will not be the demand for testing, or perhaps not the ability!

We are going to go with Tuesday to Saturday 11am to 4pm.

We will have an answering service for the rest of normal business hours – leave us a message and we will get back to you.

Essential Business? Not now..

So the government has closed all non essential businesses for a while….

It is hard to consider Optometrists as much more than retail establishments in a dire situation such as the one we are living. Eye exams are important, but often could wait a week or a month or two?

Once or twice a week though we get someone calling in, with complaints of recent onset flashes or floaters, or other possibly sight threatening symptoms.

We always try to see these people as soon as possible, often lunch is taken up by seeing these folks, who almost always require a dilated exam.

Until last night’s new directives, we had planned to open on a limited basis from Monday, but Optometrists are now not classed as essential services, so we must remain closed for at least the next fortnight.

If you have an eye emergency, the Association of Optometrists have advised their members that we should not see you- any people with clinical problems should go to their local eye department.

If you have an issue with your glasses, I will do my best to help out. Call Ian on 083 808 0371, but remember that I have poor coverage where I live and the phone may not ring. If you leave me a message, I can call back and try to get something sorted out.

Stay safe!

Ian

Private Callers

We will be kind of back to work on Monday, but with a much reduced service – it is really going to be emergencies only, unfortunately.

What is an emergency will be explained soon, but for the moment, we are not open.

I left my mobile number on the notices at the practice and also on the website, but I just missed a call from a PRIVATE CALLER. I was outside pressure washing paths, sorry.

But, if you call from a Private Number and do not leave a message, there is not a lot I can do to help you. I don’t even know if that was a business or private call, but unless they call back…..

I you need assistance, please either call from a number which can have a call returned, or leave a message?

Coronavirus

Temporary Practice Closure

After careful consideration over the last few days, I have decided that the practice should close until March 29th.

There is little point in trying to split routine eye testing into 15 minute blocks, unless you are an “Optical Chain”, where it can all be done in less than 15!

I cannot (could but, will not) do testing that quickly – I tested my daughter last night in 12 minutes, but there were no issues except for blurry vision, and I didn’t need to be nice to her….

The diary in the next couple of weeks is busy, though how many people will arrive is a different matter….

Eye examinations are important – everyone should have one regularly, but they are not often time critical – a week or two here or there likely will not matter?

So, without consulting staff, I have decided that we should not open until March 29th. I feel that Neasa and Sandra will not be unhappy with this decision, but as I say, I have not asked them, yet.

So…… If you have an emergency (a vision/ eyesight emergency) please call Ian on 0838080371. Given my poor mobile coverage at home, and slightly better, but at this time “spotty” internet connection – it drops every few minutes (thanks Three), better to try me on WhatsApp? I am personally not a regular Facebooker, but if you try to contact us that way, I reckon Neasa or Sandra will alert me.

If you have a “spectacles emergency” such as a lens falling out or you sat on them (they seemed to become “somehow” strained), all of a sudden!!

Yeah, give me a call, and I will do what I can, but in the circumstances, try a pin, or a piece of thread – try to fix them yourself?

Obviously this is a very poor business decision – it would be much better to attempt to remain open – businesses which are closed only lose money after all! But in the “Grand scheme” of things, I think that this may be better for the population as a whole?

Tough (and scary) times!

Ian

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